, sometimes the penalty information should appear on your Message Center.
2. The SEO company that you are using might have done some optimization that violates our guidelines.
3. If you recently purchased a domain, it may have violated our guidelines before you owned it.
No matter what the problem is, you have to spend as much time as it requires to figure it out. Make sure that all violations are fixed or removed before filing for a reconsideration request. If you are new to Google Webmaster Tools, you can register using a Gmail or Google account and then verify your site. If you already are using our Google Webmaster Tools, the next steps will be very simple. Note: The only way that webmasters can communicate with Google to file a reconsideration request is through Google Webmaster Tools.
2. In the right collum below Tools, you should see the link of "reconsideration request"
3. Click on the link, and follow instructions
Here if you are able to provide the detailed information about what you think the problem is, it will be very helpful for us to process your request.
If you have done all of the above, click Request Reconsideration, it will be sent to us. There is one thing that you need to pay attention to, make sure you have already checked your site thoroughly before filing a request. Since you promise you will abide the guidelines in the future, there will be no second chance given to you if we find anything that violated our guidelines.
After filing a request, you will receive a confirmation email sent by Google. Unfortunately, at present we can not reply to each individual request.